Refund policy
RETURN & EXCHANGE POLICY
At Think Rich, quality and customer satisfaction are priorities. Please review our policy before completing your purchase.
ALL SALES ARE FINAL
We do not offer returns or refunds for changes of mind. Exchanges are available for eligible items under the conditions below.
EXCHANGES
Exchange requests must be made within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with tags and packaging intact.
Exchanges are subject to availability and must be for items of equal value. Customers are responsible for return shipping unless the error was made by Think Rich.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective, or incorrect, we'll make it right.
Email support@thinkrichbrand.com within 30 days of delivery with your order number and clear photos of the issue. Once reviewed and approved, a replacement or refund will be provided as appropriate.
HOW TO REQUEST AN EXCHANGE
Email support@thinkrichbrand.com with your order number and reason for the request. Please allow 2–3 business days for a response.
All exchanges require prior approval. Do not return merchandise without authorization.
Approved refunds are issued to the original payment method. Processing times may vary by financial institution.
Thank you for choosing Think Rich.